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Specialty Restaurants Announcement
Crystal Cruises provides alternative specialty restaurants to enhance the evening dining options and provide the opportunity to enjoy a variety of culinary environments. In order to ensure that each Crystal guest has the opportunity to experience every dining venue on board our ships, beginning in January 2014 a maximum of one reservation per specialty restaurant (one for Prego and one Silk Road) will be confirmed per booking via our Guest Check-in, Priority Check-in and Planning Center (PCPC). All additional reservations will be confirmed on board on a space available basis for a nominal fee of $30 per person.

Our unique Specialty Restaurants are meant to be enjoyed by all of our guests, equally. It is with this in mind, that we have revised our policy to ensure all our guests have at least one opportunity to enjoy each of these restaurant during their voyage. Beginning in January, 2014, each stateroom/suite will be able to book one reservation per voyage in Prego and one in Silk Road on a complimentary basis via our online guest check-in & reservations portal, the PCPC: Priority Check-In and Planning Center. Once on board, if a guest chooses to dine again in one of the specialty restaurants he/she will be accommodated on a first come-first served reservation basis for a nominal fee of $30 per person.

The $30 fee is a reservations fee that is intended to ensure that everyone has the opportunity to enjoy the specialty restaurants equally. We have found that many guests enjoy the specialty restaurants and book every evening in their favorite venue. Unfortunately, that does not allow all of our guests to enjoy these restaurants throughout the voyage. With this policy we hope to ensure that all our guests will have the opportunity to enjoy the Specialty Restaurants during their cruise. Note: There is no additional charge for the food, the all-inclusive wine, spirits and beers, and gratuities.

To avoid confusion, a check will be presented to guests at the end of the meal that will require their signature.

Right now, each stateroom or suite may only make a single reservation in each of the specialty restaurants. Please note, today, if a guest makes a reservation for a table of 8, PCPC will ask you to identify the other 7 guests (to prevent multiple reservations).

In order to implement this new policy, we will ask for all guests names on any reservation larger than 2. A notification will be generated when a guest, who is already listed on another guest’s specialty dining reservation, attempts to make a second reservation via PCPC before the cruise.

Guests sailing on multiple voyages will receive one (1) complimentary reservation, per restaurant, per voyage. For example, a guest sailing on a 27-day back-to-back cruise of 3 segments (7 days + 9 days +11 days) will receive 1 (one) complimentary reservation in each restaurant for each voyage, for a total of 3 (three) complimentary reservations (i.e. 6 dining experiences: 3 in Prego and 3 in Silk Road or The Sushi Bar) per booking, per guest.

For any single voyage that is 14 days or longer each guest will be extended 2 (two) complimentary reservations in each restaurant. The second reservation will need to be made and confirmed on board the ship once the sailing begins and is on a space available basis.

Guests sailing on multiple voyages will receive one (1) complimentary reservation, per restaurant, per voyage. For example, a guest sailing on a 27-day back-to-back cruise of 3 segments (7 days + 9 days +11 days) will receive 1 (one) complimentary reservation in each restaurant for each voyage, for a total of 3 (three) complimentary reservations (i.e. 6 dining experiences: 3 in Prego and 3 in Silk Road or The Sushi Bar) per booking, per guest.
We will waive all Specialty Restaurant reservation fees for all our Full World Cruise Guests. Only one reservation, per restaurant, per voyage may be booked via PCPC prior to the voyage, all other reservations need to be arranged on board once the voyage begins, and will be based on space availability.

The Sushi Bar will follow the same policy as the specialty restaurants. The first visit is complimentary. Subsequent visits will require a $30 fee.

Reservations for Tastes will be available via PCPC starting in November, 2013. The reservations system for Tastes on Crystal Serenity will be implemented onboard on voyage 3323, December 21, 2013. There is no plan to charge for Tastes. It will be first come, first served, by reservation only.

As a new Crystal Society benefit, we will waive the reservation fees for the specialty restaurants for any guests who have achieved at least their 50th Crystal Society Milestone. This will be on every voyage after and including their 50th Milestone. Again, only one reservation, per restaurant, per voyage may be booked via PCPC prior to the voyage, all other reservations need to be arranged on board once the voyage begins and will be based on space availability.
 

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