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River Tosca Re-enters Service Along The Nile |
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When Uniworld launched the River Tosca along Egypt’s Nile in October 2009, the goal was to have a ship with very high standards. According to Guy Young, President of Uniworld, “Over the last several years, we have seen a growing interest in Egypt, a glorious destination. As a company, we saw the need and opportunity to provide travelers to Egypt with a Nile River cruise ship that would be of a similar high standard as our ships in Europe. Uniworld commissioned the River Tosca with the goal that it would be one of the most luxurious ships to sail the Nile.”
However, it became apparent that the River Tosca was not of the same Uniworld standards and the company made the difficult decision to dry dock the River Tosca for seven weeks. The main deficiencies to be corrected were: the quality of workmanship with the floors in the staterooms, main stairwell, and corridors which were damaged and scratched during the installation; the mosaic tiles in the restaurant; the paint and woodwork in the staterooms; and the choice of fabrics in the staterooms. “Dry docking the ship – in the height of the season – was a very difficult and humbling decision for the company. It was however the right decision to make, both for the long term success of Uniworld in Egypt and, most importantly, for our customers,” confirms Young.
Uniworld’s River Tosca resumed sailing the Nile on March 22, 2010. Young just returned from inspecting the ship and believes the River Tosca is one of the best ships sailing on the Nile. Young states, “I can now proudly say after visiting the Tosca that all the noted deficiencies have been resolved. In particular, all the floors in the staterooms, corridors, stairwells, and restaurant have been replaced. There are new wall coverings in the staterooms and the furniture has been reupholstered with tones more appropriate to the destination. The staterooms are spectacular, both in size (a minimum of 300 sq ft) and the decor.”
When Uniworld’s River Tosca resumes its place on the Nile, the team at Uniworld will eagerly await the feedback from their guests. “Ultimately, our guests will decide how well we are delivering our product in Egypt. I am, however, very confident that they will be extremely pleased with all elements of our program in Egypt, including the ship,” states Young. |
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